Culture That’s Real

We’re known for our vibe, and that’s no accident. ISA has cultivated one of the most inclusive, respectful, and empowering workplace cultures in the sector. We don’t tolerate drama, hierarchy, or disconnect. We build teams that support each other as much as they support our participants.

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At ISA, you’re not just a number. You’re part of a team that values:​

• Genuine connection

• Transparent communication

• Celebrating wins together

• Showing up when it matters most

 

Leadership That Listens

Our CEO, Priscilla, is hands-on, accessible, and deeply involved in every part of the organisation. She’s a powerhouse of leadership, a champion of staff wellbeing, and someone who will take your call, day or night, if you need help on shift or in your personal life.

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From the top down, ISA is built on a culture of:​

• Supportive leadership

• Real-time feedback

• Personal mentoring

• Zero tolerance for toxic workplaces

 

Our leadership team includes Compliance, HR, Accounts, IT, Marketing, Intake, Operations and Team Leaders who are fully engaged in your training, performance, growth, and wellbeing and are not just ticking boxes, but lifting you up every step of the way.

 

Training That Actually Prepares You

We’ve created a comprehensive, NDIS standard training program that ensures every staff member is not only compliant, but confident. Through our integrated systems (ShiftCare, SharePoint, Elmo HR), we deliver:

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• Mandatory NDIS practice training

• Specialist training in psychosocial disability, youth transition, trauma-informed care, and suicide prevention

• Hands-on induction sessions that actually make sense of your role

• Ongoing professional development and leadership pathways

 

No staff member ever starts a shift at ISA unprepared. We make sure you’re set up for success — and we continue to walk with you as you grow.

 

Real Impact, Every Day

ISA supports participants across daily living, community access, and employment, with a focus on young people transitioning from Child Safety, as well as those with psychosocial disability, intellectual disability, and ASD. Our work is life-changing, and our team members are the reason why.

 

You’ll have the opportunity to:

• Build long-term relationships with participants

• Celebrate their growth, from gaining employment to gaining independence

• Feel the reward of doing work that actually matters