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Inclusive Solutions Australia (ISA) is operated by an experienced leadership team with more than forty years' experience in supporting people with a disability in accommodation, support services, employment, and education and training.


The ISA team is dedicated to providing the best care to each of our participants to ensure they are continuously working towards their goals and learning real life skills. We have gone above and beyond to build quality support services with a team of experienced, compassionate and motivating staff. All supports provided are in-line with NDIS guidelines and prioritise the special needs of our participants.

Our Leadership Team

Hugh Ritchie

Hugh is the Chairman and co-founder of Union Institute of Language and has more than 30 years’ experience as an International Business and Management professional with valuable expertise in the Education, Disability, Finance and the Property Sectors. In addition, Hugh has been at the forefront of disability services and has provided employment and training opportunities to people with a disability through his previous involvement in the disability space. This coupled with well-established business networks both in Australia and internationally, within government and private sectors, enables Hugh to bring a truly synergistic advantage to the ISA Group.

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Amie Dennis
Service Manager

Amie a highly experienced leader in service delivery across the disability, mental health, primary health and homelessness service sectors. Amie is skilled in leading large, high-performing teams, developing emerging leaders, and driving strategic change initiatives. She is passionate about delivering high-quality outcomes for people with disability through innovation and technology.

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Donna Lockhart
Financial Controller

Donna supports Inclusive Solutions Australia with her extensive financial and accounts experience. Her expertise is invaluable in maintaining best practices and compliance with NDIS guidelines, while ensuring optimal NDIS plan options are provided to all ISA clients.

Priscilla Dadson
Chief Executive Officer

Priscilla has over 15 years’ experience working with people with a disability. As the founder of one of the largest disability employers in QLD, she implemented a unique funding process that maximised the available government support and gave employment and training opportunities to over 700 young Queenslanders with a disability who were employed to complete a paid School-Based Traineeship. The exceptional level of care and support to the trainees was evident in their completion rate of 90%, significantly higher than the national average of 49%. Her passion and drive to be an advocate for people with a disability is inspired by her son Reef who is living his best life with Autism.

Emma Timoteo
Team Leader

Emma has extensive experience in the disability sector with assisting people to live independently and gain real life skills. Emma has experience in strategic people and culture strategies, talent management, workplace relations and organisational change. Emma has managed and delivered support to people with a disability that complex needs and is able to coordinate and manage staff at a high level to ensure quality service delivery.

Rajani Aryal
Accounts Manager

Rajani provides financial support and accounts management for both ISA staff and NDIS clients managed by Inclusive Solutions Australia.

Anne McDougall
Business Director

Anne is the Principal and Co-Founder of Union Institute of Language (UIL), personally setting up the large underage and adult homebased accommodation business division within UIL and has used her extensive business connections to extend the same accommodation expertise to Inclusive Solutions Australia. Anne previously worked for 11 years as a lecturer within the Faculty of Business and Management at the University of Queensland and has considerable experience in business management being involved in consulting and development with both within Australia and overseas.

Kyle Burch
Marketing Specialist

Kyle has over 10 years' experience in providing specialised support, including small business development, digital marketing, website development, graphic design, and administrative development to established businesses and startups across Australia. He has worked with Inclusive Solutions Australia since its inception and continues to provide diverse marketing solutions, administrative support, and business development support to the ISA team.

The ISA Team is here to help you!
Please don't hesitate to get in touch.

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